| Welcome to ForteMall |
 | Getting Started |
| How can I get started? (Teacher) |
| How can I get started? (Student) |
| How to Teach Online? |
| What is Course Details Page? |
| Transaction Problems and Protection |
| What can I do to make sure the transaction is safe? (Student) |
| How can I update student's offline payment status? (Teacher) |
| How can I cancel my enrollment? (Student) |
| Account Issues |
| I did not receive the account activation mail: What can I do? |
| How can a user be sure that I actually am accredited to teach what I say that I can teach? |
| How to terminate my account? |
| Courses Management |
| My course was sold out, how can I sell it again? |
| My courses service are open all year, how can I list my courses permanently? |
| How can I close my course early? |
| How can I do if my teaching session schedule is closed and a student enrolled in my course? |
| How will I know if someone signs up for my course? |
| How can I create a test course? (Teacher) |
| I want to teach a particular topic for about 1 to 3 hours and to charge for those hours only. Is it possible being done on ForteMall? |
| How can I change my course fee to 30$ instead of free? |
| Why I get broken image when I upload a picture for my course? |
| How can I edit course fee? |
| Courses Marketing |
| How can I attract more students to my courses? |
| Local Service |
| Can I just offer local teaching service? |
| Course Language |
| Can I use any languages other than English to offer courses on ForteMall? |
| Categories |
| How can I do if I can't find a suitable category to list my course? |
| ForteMall Online Course Management System |
| How can I design my online teaching materials for students who are newbie of ForteMall? |
| Live Classroom |
| I would like to know if it is possible to teach online, i.e., in real time with students. If so, please describe the procedure. |
| I would like to know if it is possible to have a discussion involving all students, or whether the live sessions are "one way". |
| How can I create and enter live classroom? |
| How to utilize online publishing sites to provide online teaching materials? |
| How to utilize online slides sharing sites to provide online teaching materials? |
| How to utilize video sharing sites to provide online teaching materials? |
| Math Symbols |
| How can I add math symbols to my course content pages? |
| Fees and ForteMall Business Model |
| How are the fees set and what is the percentage that you keep as commission? |
| Could you please tell me what this means : Credit Limitation - USD 10.00 in my Member's Area page? |
| How can I have my courses offered be on the front home page or under the Featured Courses page? |
| I have paid service fee to ForteMall through PayPal, but why my account balance did not be updated? |
| How to clear account balance? |
| Reputation System |
| I would like to know how do clients know that they will receive competent instruction? |
| Payment Options |
| Why can't I select the PayPal payment option when I list a course? |
| Paypal is not available in my country, how can I get paid? |
| Why do I get this error on PayPal 'Paypal does not allow your country of residence to ship to the country you wish to'? |
| How can I get paid through credit card payment methods? |
| School |
| Why doesn't my school appear in the "Recommended Schools" list on the category pages? |
| Course Requests |
| I would like to know if I advertised correctly. I offered my course but I am not sure if my ad must be advertised as a "course request"? |
| Profile |
| How can I upload my picture to the "Instructor Information" profile? |
| Invoices |
| How can I use your system to create and send invoices? |
| Further Information |
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